Program Application Specialist
Duties include, but are not limited to:
Providing business oversight for a variety of software programs integral to the overall administration and operations of the business. Responsible for the coordination and training for service and facility staff in business and functional areas for various information technology VISTA packages, e.g. ADT (Admissions/Discharge/Transfer); Scheduling; PTF (Patient Treatment File); Medical Record Tracking; Fee Basis; PDX (Patient Data Exchange); HINQ (Hospital Inquiry); AMIEII/IBBA (Intranet BDN/BIRLS Access); IB (Integrated Billing); AMIE (Automated Medical Information Exchange); Discharge Summary; etc. and additional business office programs as added. Provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software. Provides training for individual users on daily operational tasks and trains new users. Trains service employees and facility employees in the use of PIMS programs, such as scheduling Maintaining reference material for the service. Responsible for assuring that all information technology equipment with the service is operational and functions and coordinates with OI&T equipment replacement/installation with all other services. Participating in the establishment of administrative qualitative standards. Maintaining a close working relationship with various program officials. Coordinating and providing recommendations in the application of standards that affect the service. Coordinates ongoing data collection and basic analysis and uses knowledge of System Redesign principles to determine organization performance. Conducting business process modeling, projects and studies that will impact on the overall functions of the services. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday - Friday 8:
00 a.m. to 4:
30 p.m. Telework:
Available Virtual:
This is a virtual position. Position Description/PD#:
Program Application Specialist/PD504-2169-A and PD504-1093A Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required This is not a Bargaining Unit position. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Program Application Specialist GS-07:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
providing workload studies, associated with assigned programs and processes, to other services in the medical center; ensuring the accuracy of reports associated with assigned programs and processes, providing testing of new options and software versions prior to implementation to gain familiarity with the new product features and confirm that software is working according to specifications; serving as primary administrative resource to assist in improving access for quality care to the VHA healthcare population and responsible for program management as assigned. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Bachelor's degree with Superior Academic Achievement (S.A.A.) OR one (1) full year of graduate level study. (S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. 1. Class standing--Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. 2. Grade-point average (G.P.A.)--Applicants must have a grade-point average of:
3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 (B+ or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Grade-point averages are to be rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9. 3. Election to membership in a national scholastic honor society--Applicants can be considered eligible based on membership in one of the national scholastic honor societies listed below. These honor societies are listed in the Association of College Honor Societies. Agencies considering eligibility based on any society not included in the following list must ensure that the honor society meets the minimum requirements of the Association of College Honor Societies. Membership in a freshman honor society cannot be used to meet the requirements of this provision. A transcript or course listing must be submitted if you are basing all or part of your qualifications on education.) OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as described above. Program Application Specialist GS-09:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
providing business oversight for assigned software programs integral to the overall administration and operations of the business process assigned; responsible for the coordination and training for service and facility staff in business and functional areas for assigned information technology VISTA packages; serving as point of contact responsible for assuring that all information technology equipment with the service is operational and functions and coordinates with OI&T equipment replacement/installation with all other services; responsible for assisting with the preparation and implementation of the business contingency plans for system failure specifically addressing manual system backup plans for assigned program(s) and collecting individual needs to determine menu access for staff, Regional Office employees, and employees from VISN VA facilities. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as described above. You will be rated on the following Competencies for this position:
Computer SkillsInformation AssuranceInterpersonal SkillsOperating SystemsTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Providing business oversight for a variety of software programs integral to the overall administration and operations of the business. Responsible for the coordination and training for service and facility staff in business and functional areas for various information technology VISTA packages, e.g. ADT (Admissions/Discharge/Transfer); Scheduling; PTF (Patient Treatment File); Medical Record Tracking; Fee Basis; PDX (Patient Data Exchange); HINQ (Hospital Inquiry); AMIEII/IBBA (Intranet BDN/BIRLS Access); IB (Integrated Billing); AMIE (Automated Medical Information Exchange); Discharge Summary; etc. and additional business office programs as added. Provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software. Provides training for individual users on daily operational tasks and trains new users. Trains service employees and facility employees in the use of PIMS programs, such as scheduling Maintaining reference material for the service. Responsible for assuring that all information technology equipment with the service is operational and functions and coordinates with OI&T equipment replacement/installation with all other services. Participating in the establishment of administrative qualitative standards. Maintaining a close working relationship with various program officials. Coordinating and providing recommendations in the application of standards that affect the service. Coordinates ongoing data collection and basic analysis and uses knowledge of System Redesign principles to determine organization performance. Conducting business process modeling, projects and studies that will impact on the overall functions of the services. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday - Friday 8:
00 a.m. to 4:
30 p.m. Telework:
Available Virtual:
This is a virtual position. Position Description/PD#:
Program Application Specialist/PD504-2169-A and PD504-1093A Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required This is not a Bargaining Unit position. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Program Application Specialist GS-07:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
providing workload studies, associated with assigned programs and processes, to other services in the medical center; ensuring the accuracy of reports associated with assigned programs and processes, providing testing of new options and software versions prior to implementation to gain familiarity with the new product features and confirm that software is working according to specifications; serving as primary administrative resource to assist in improving access for quality care to the VHA healthcare population and responsible for program management as assigned. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Bachelor's degree with Superior Academic Achievement (S.A.A.) OR one (1) full year of graduate level study. (S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. 1. Class standing--Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. 2. Grade-point average (G.P.A.)--Applicants must have a grade-point average of:
3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 (B+ or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Grade-point averages are to be rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9. 3. Election to membership in a national scholastic honor society--Applicants can be considered eligible based on membership in one of the national scholastic honor societies listed below. These honor societies are listed in the Association of College Honor Societies. Agencies considering eligibility based on any society not included in the following list must ensure that the honor society meets the minimum requirements of the Association of College Honor Societies. Membership in a freshman honor society cannot be used to meet the requirements of this provision. A transcript or course listing must be submitted if you are basing all or part of your qualifications on education.) OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as described above. Program Application Specialist GS-09:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
providing business oversight for assigned software programs integral to the overall administration and operations of the business process assigned; responsible for the coordination and training for service and facility staff in business and functional areas for assigned information technology VISTA packages; serving as point of contact responsible for assuring that all information technology equipment with the service is operational and functions and coordinates with OI&T equipment replacement/installation with all other services; responsible for assisting with the preparation and implementation of the business contingency plans for system failure specifically addressing manual system backup plans for assigned program(s) and collecting individual needs to determine menu access for staff, Regional Office employees, and employees from VISN VA facilities. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as described above. You will be rated on the following Competencies for this position:
Computer SkillsInformation AssuranceInterpersonal SkillsOperating SystemsTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$43,251 to $68,777 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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